Warranty Information
At REAL Automotive and Performance, we proudly offer a 3-year nationwide warranty on most parts and labor to ensure our customers have peace of mind when choosing our services. This warranty reflects our confidence in the quality of the work we perform and the components we use. However, there are some exceptions based on the type of parts and their source.
Key Details About Our Warranty:
Dealership-Sourced Parts: Certain parts sourced directly from dealerships may only carry a 1-year warranty as specified by the manufacturer.
Engines and Transmissions: For major components such as engines or transmissions, warranty terms can vary depending on the vendor. These warranties may range from 6 months to 3 years, with the specific coverage outlined at the time of service.
Customer-Provided Parts: If a customer provides their own parts for the repair, we cannot offer any warranty on those parts. This is because we cannot guarantee their quality or compatibility with the repair.
Documentation and Clarity: For any warranty terms that differ from our standard 3-year coverage, such as vendor-specific warranties or exceptions, we will fully discuss these details with you before completing the repair. All warranty information will be thoroughly documented in the final paperwork for your records.
By providing clear and upfront communication about warranty terms, we ensure our customers understand their coverage and feel confident in the work performed. If you have any questions about our warranty policies or specific parts, please don't hesitate to ask—we're here to help!